AGENT SOLUTIONS
WHAT WE DO
OUR PROCESS
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ENHANCE
We prioritize enhancing the client experience by delivering seamless, reliable, and personalized transaction coordination as well as offering concierge service not only to your clients, but to you as our client . From contract to close, our expert team ensures every detail is handled with precision, allowing agents to focus on what they do best; hustling and closing deals with confidence.
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STREAMLINE
H&C streamlines and optimizes systems by creating structured, repeatable processes that boost efficiency and eliminate chaos. From detailed checklists and client interaction protocols to fully customized CRM processes, I’ve built out systems that keep my real estate business (and my clients’ businesses) running like well-oiled machines. Every step, from lead capture to post-close follow-up, is intentional, organized and optimized to save time, reduce stress and deliver an elevated level of professionalism.
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MAXIMIZE
We are all about maximizing productivity for agents and clients alike by eliminating the busywork and focusing on what truly moves the needle. With streamlined workflows, automated systems and strategic support, we help real estate professionals stay focused and in control. Whether it’s managing transactions, optimizing client communication or simplifying daily operations, our goal is to free up time and mental space so agents can focus on closing deals while clients enjoy a smooth, stress-free experience.
OUR SERVICES & SOLUTIONS
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Our Transaction Coordinating services are built to give agents peace of mind and clients a seamless experience from contract to close. We handle every detail including managing deadlines, coordinating with all parties, ensuring compliance, tracking documents, scheduling inspections and keeping everyone informed every step of the way. Whether you choose our Basic package or the Enhanced Client Experience Full Service option, you’ll get reliable support that keeps your transactions organized and on track.
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Our Real Estate Assistance services are designed to give you flexible, hourly support tailored to your business needs. From handling client communications and managing your inbox to lead follow-ups, calendar coordination and admin tasks. We keep your operations running smoothly so you can focus on closing deals. Every virtual assistant is trained in real estate workflows and dedicated to maintaining professionalism and confidentiality. We also provide a signed Non-Disclosure Agreement to protect your clients, your leads, and your business because your trust and success are our top priorities.
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Our listing services are designed to help agents hit the market with confidence and professionalism. We ensure your listing presentation is polished and ready to impress, while handling all the behind-the-scenes prep. From creating property brochures and scheduling photography to coordinating staging and organizing necessary documents. Plus, we help set clear expectations with your sellers, guiding them through the listing process to create a smooth, stress-free experience from day one.
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Social media management for agents is all about turning your online presence into a powerful lead-generating machine. At Hustle and Close, we take the guesswork out of content creation by curating strategic, on-brand posts that showcase your listings, highlight your expertise and keep you top of mind with your audience. From content calendars and captions to graphics and engagement, we manage it all.
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Build your brand with Hustle and Close; a one-stop branding package designed to elevate your real estate presence with purpose and polish. Our all-in-one branding kit includes professional photography, dynamic branding videography, custom logo design, stylist, clear brand messaging, and access to a dedicated creative team that brings your unique vision and story to life. Whether you're launching, rebranding or leveling up your look, we help you create a cohesive, powerful brand that sets you apart and connects with your ideal audience.
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To maximize your time, value and business growth, Hustle and Close offers premium memberships tailored for solo agents, teams, and brokerages. Our Hustle and Close Memberships provide exclusive access to a suite of services, templates and resources designed to streamline your operations and elevate your business. Every Hustle and Close Member receives an automatic discount (10-20% off) when you submit a transaction and discounts from our trusted service partners.
MORE ABOUT WHAT WE DO
Create and Curate Transaction Files
Organization is key in this business. Whether you use a transaction coordinator or not, you HAVE to be organized in real estate! One of the skills and tasks that we take pride in is being highly organized. We create and curate transaction files so you can review, download, share and access with ease. This includes keeping all files up to date at all times.
Scheduling, Coordinating & Confirming
From inspections, coordinating walkthroughs and confirming appointments, we handle all scheduling and confirmations. We take care of the transaction calendar from the beginning including opening escrow and scheduling closing date/time, confirming the receipt of due diligence and EMD within the regulated timeframe, ensuring all inspections and repairs/requests are completed prior to the last day of the due diligence period, confirming the ordering date of title searches and appraisals, confirming HOA documents are obtained in a timely manner, ensuring the proper documents are sent to the correct parties within the regulated timeline(s) (incl. Form 770, Closing Disclosures, etc.), and setting deadlines for all other important dates during the transaction.
Paperwork, Paperwork, Paperwork!
One of the most tedious tasks an agent has is paperwork. We draft documents to be signed by the parties involved, organize all documents into their appropriate files, review for compliance and ensure all signatures that are needed are captured and corrections are made, if applicable.
Manage Deadlines & Important Dates
Arguably one of the most important things that we do during a transaction is manage deadlines and make sure that everything is on track for closing! This includes confirming the receipt of due diligence and earnest money deposits, sending reminders to all parties regarding important deadlines (such as the end of due diligence periods/contingencies), and coordinating all time of essence activities.
Coordinate with All Parties
While we work for you as our partnered client, we coordinate with all parties of a transaction regarding title, escrow, financing/mortgage, appraisals, inspections, contractors, etc. With our H&C Transaction Tasks Checklist, we never miss a point of contact in any transaction.
Compliance
We have licensed coordinators to ensure compliance with all contracts throughout the transaction. CEO and Founder, Bailee Richards, is a licensed Realtor® in North Carolina. All documents, contracts and forms are reviewed for compliance with our Mandatory Compliance Checklist prior to submitting and filing.
Client Communications & Virtual Assistance
When your business is growing, it becomes more difficult to keep track of all of your previous (and sometimes even current!) clients. We offer assistance services that streamline client communications including following up with leads, staying in touch with previous clients, and making sure your current clients are well taken of throughout their transaction.
Hustle and Close Investment Guide
Everything we do at Hustle and Close is tailored by agents, for agents. We pride ourself on making our services affordable with simple, yet flexible, terms.
AGENT SERVICES
$350
Basic Transaction Coordination
Includes:
Contract-to-Close Oversight
Compliance Coordination
Calendar & Deadline Tracking
Communication with All Parties (Lender, Escrow, Title, etc.)
Document Management & File Completion
Weekly Transaction Updates
Closing Coordination & Reminders
Final Document Delivery Post-Close
$480
Full-Service Transaction Coordination
Includes EVERYTHING in the Standard Package, PLUS:
Branded Email Communication (on your behalf)
Branded Client Touch Points
Branded Client Experience Enhancements
Branded Transaction Summary Sheet for Clients
End-of-Transaction Social Media Assets
Personalized Client-Facing Docs
Client Follow-Up & Feedback Request (Post-closing check-in and review collection)
Post-Closing Transaction File Management (Secure file storage for up to 3 years)
$175
Secure the Listing Kit
Includes:
Custom Listing Presentation (branded to the agent)
Pre-Appointment Seller Questionnaire (editable PDF)
CMA Slide & Market Snapshot Insert
Suggested Pre-Staging Checklist
Email/Message Chain Scripts to Prep the Seller for Listing Meeting
Walk-in Ready Printed or Digital Presentation File (PDF or Canva link)
This package is designed to help agents win the listing with a polished, prepared, and confident presentation that sets the tone for a successful partnership.
$250
Pre-Listing Service
Includes:
Listing Onboarding for Client
Seller Disclosures & Contracts/Forms Prep
Schedule Coordination (photography, cleaners, stager, etc.)
MLS Input Form Prep/Live MLS Input & Listing Activation (with agent-provided info/photos)
Property Details & Features Sheet
Pre-Listing Timeline + Prep Checklist for Client
Lockbox & Sign Coordination & Placement
Branded Welcome Email Sent to Client
“Coming Soon” & Just Listed Social Media Post
Think of this as the behind-the-scenes engine that gets the listing ready to go live without the agent doing all the admin work themselves.
$250
Listed-to-Contract
Includes:
Open House & Broker’s Open Coordination (1 event each) (Day 1 with 24 hour turn-around)
Offer Summary/Comparison for Clients (Same-Day)
Track Showings
Feedback Collection Template (from showings) (Day Following)
Branded Under-Contract Post for Social Media (Same-Day)
Contract Hand-Off with Summary to TC (Same-Day)
BEYOND TRANSACTION COORDINATION
Your Tailored Hustle and Close Member’s Suite
Solo agents only. Receive transaction discounts, access to templates, BTS and curated content, Masterclasses, Real Estate Service Partner Discounts (Photography, Videography, Staging etc.), Future Course Access and more. Members also receive Custom Branding with Transaction Packages and a Free 1:1 Strategy Session every quarter.
Up to 15 Team Members. Receive transaction discounts for all users, access to templates, BTS and curated content, Real Estate Service Partner Discounts (Photography, Videography, Staging, etc.), Lead Generation Playbook for Teams, Free LIVE Masterclasses, Future Course Access and more. Members also receive Custom Branding with Transaction Packages and a Free 1:1 Strategy Session every quarter.
FAQs
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Hustle and Close is a support hub for real estate agents, teams and brokerages offering transaction coordination, business systems, agent tools, social media management, marketing support and education. We help agents streamline operations so you can focus on closing deals and growing your business.
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Our membership is built for every agent from new solo-agents to large brokerages. We offer done-for-you systems, expert-level support and business resources that save time and increase productivity.
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We offer:
Contract-to-close transaction coordination
Listing Support
Post-closing follow-up systems
Client management tools
Branded marketing templates
Agent Branding
Social Media Management
Real Estate Marketing
Administrative support
Real estate strategy sessions
Monthly trainings and digital downloads
Branding Agents from the ground up
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We currently are offering services across the US depending on services requested. (TC services may differ)
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If you are a member, login to your portal to receive transaction discounts. To submit a one-time transaction, click the Submit Transaction tab at the top of the homepage and complete the form.
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You choose a monthly plan based on your business needs (solo, teams or brokerage). Once you’re inside, you’ll gain access to your personalized dashboard, downloadable resources and the option to request transaction coordination/business support services at a discounted rate. We have partnered with other real estate services to give our members discounts and promos.
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Not exactly! Hustle and Close is more of a business operations partner, but we do offer one monthly strategy sessions for members to utilize and real estate growth trainings/masterclasses/courses to keep you educated and empowered.
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Not at all! We support agents at every stage of their business. Whether you are a brand-new agent or a seasoned pro, H&C meets you where you are and helps you scale.
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Absolutely! We offer transaction coordination and pre-listing services for non-members, though members get priority scheduling and discounted rates! We make sure we take care of every client promptly and professionally.
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We use industry trusted platforms like Dollop, Docusign and Google Workspace. We also offer custom CRM integrations and shared calendars for clients who need them.
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Absolutely. We take confidentiality and compliance very seriously. All file and communications are handled through secure platforms and stored according to industry best practices.
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Yes. You can cancel anytime through your account dashboard. If you’ve prepaid for a discounted annual plan, you’ll retain access through the end of your billing cycle.
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If you are in need of an assistant, please email us directly at hello@hustleandclose.com
